Refund Policy

You may cancel an order before printing starts by contacting us via email or phone. Once production has started, cancellations are not allowed as materials and resources have been committed.

Refunds for cancelled orders, failed transactions, or duplicate payments will be initiated within 5–7 working days to the original payment method. Bank processing may take additional 3-5 days.

• Report within 48 hours of delivery
• Provide clear photos of the damage
• Include order ID and contact details
• We will verify and process replacement

If the delivered product has printing errors, color mismatches, or quality issues due to our fault, we will provide a full replacement or refund after verification. Customer-supplied artwork errors are not eligible for refunds.

• Email us at printechsol21@gmail.com
• Provide order ID and issue description
• Attach clear photos of the problem
• Our team will review within 24 hours
• Approved replacements ship within 3-5 days

• Custom-designed products after approval
• Orders with customer-supplied artwork errors
• Products damaged due to mishandling
• Orders completed as per specifications

If payment is deducted but the order fails or shows as unsuccessful, the amount will be automatically refunded by the payment gateway within 5-7 working days. For duplicate charges, contact us immediately with transaction details.

In case of any disputes regarding refunds or replacements, our customer support team will work with you to find a fair resolution. All decisions will be made based on evidence provided and our quality standards.